FREE SHIPPING ON ORDERS $200 CAD +
Orders & shipping
RETURNS
we offer full returns ( and exchanges) 14 days after delivery. this means your order is submitted and dropped in the mail 14 days after your order arrived on your doorstep or mailbox
all returns must be unworn, unwashed, free of scent, and with tags - if any of these conditions are not met, your return may be refused and sent back to the buyer at their expense
we offer returns for manufacturer defects if you receive an item under these conditions- you must notify us within 3 days of receiving your product regarding any defects
To Initiate a Return Click the LINK Below:
you will need your order number
https://grazierwestern.com/a/506-returns-manager
EXCHANGES
exchanges are available on regular priced items
garmets can be shipped at your own cost, we will cover the cost to ship the new item
To Initiate an exchange Click the LINK Below:
you will need your order number
SALE ITEMS
sale items may absolutely be returned & exchanged ( as long as they comply with the return and exchange policy), if the sale is 60% or more, the sale will be FINAL
our goal is to ensure you are 100% happy, if you have any questions please email us at info@grazierwestern.com
we hold the right to adjust our return and exchange policy without any notice. if your order was placed 21 days prior to the changes, we will honour the previous policy